FAQ
Q1: How to find a Packing machine suitable for my product?
Tell us about your product details and packing requirements.
1. What kind of product?
2. Production size or bag/sachet/pouch /cup size of you need for the product packing ( the length, width).
3. The weigh of each pack you need.
4. You requirement for the machines and the bag type.
Q2: Are you a real factory/manufacturer?
Yes,Of course. Our factory is inspected by third party. We much welcome you to visit us and free to pick you up form hotel.
You don’t have time? We can use live video and you can visit us on line.
Q3: Is engineer available to serve oversea?
Yes, we can send engineers to your factory but all the fee will be on buyers.
In order to save your cost, we will send you a video of full details machine installation and assist you till the end.
Q4. How can we make sure about the machine quality after placing the order?
Before delivery, we will running half hour of the machine to checking the stability and sending you the testing video until you satisfy. We will setting all the parameters well.
And also you can arrange for quality checking by yourself or by your contacts in China.
Q5. We are afraid you won't send us the machine after we send you the money?
We have our business license and certificate. And it is available for us to use alibaba trade assurance service, protect your money, machine quality and delivery are guarantied
Q6. Can you explain me the whole transaction progress ?
1. Sign the Contact/order on alibaba we have trade assurance.
2.Arrange 30% deposit to our factory
3.Factory arrange production
4.Testing & detecting the machine before shipping
5.Inspected by customer or third agency through online or site test.
6. Arrange the balance payment before shipment.
Q7: Will you provides the delivery service?
A: Yes. Please inform us of your final destination, we will check with our shipping agent to quote the shipping cost for your reference before delivery.
